Privacy Policy

Last updated: September 21, 2025

This Privacy Policy describes how the Yalla Connect App (“the App”), developed and operated by Georges Jarrouj (individual developer based in Lebanon), collects, uses, stores, and shares your information. This App is not owned or operated by any registered company or corporation.

1. Information We Collect

The App may collect the following types of information:

1.1 Information You Provide

Name, email, and phone number when contacting support or creating an account
Login information (username, password)
User-input data related to your profile or app usage

1.2 Automatically Collected Information

Device information (model, operating system, unique device ID)
Usage data (features accessed, time spent in the App)
IP address and general location (non-precise)
Error logs and crash data

1.3 Third-Party Information

If you contact support through WhatsApp or email, the App may pass basic information (such as your message content) to those platforms exactly as provided by you.

2. How We Use Your Information

We may use your information for the following purposes:

To operate and maintain the App
To manage user accounts and profiles
To provide customer support
To improve App performance and features
To detect and prevent misuse

3. Sharing Your Information

We do not sell, rent, or trade your personal data. Your information may be shared only in these situations:

Service Providers: Such as analytics or technical tools used inside the App.
Legal Purposes: If required by law or to protect rights and safety.
User Request: If you choose to contact support via WhatsApp or email.

4. Data Storage and Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no electronic transmission is fully secure. You use the App at your own risk.

5. Your Privacy Rights

You may:

Request a copy of your data
Request correction of inaccurate information
Request account deletion

To exercise these rights, contact the developer at: emiletenn14@gmail.com

6. Children's Privacy

The App is intended for users at least 13 years old. Users under 18 require guardian supervision when using the App.

7. Third-Party Links

The App may contain links to third-party services (e.g., WhatsApp or external browsers). We are not responsible for their privacy practices. We encourage you to review their policies.

8. Data Retention

We retain your information only as long as necessary to provide the App’s functionality, comply with legal obligations, or resolve disputes. Users may request deletion at any time.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Revisions will be posted with an updated “Last updated” date. Continued use of the App indicates acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

Developer: Georges Jarrouj
Email: emiletenn14@gmail.com
Phone: 81880477
Lebanon